FAQ
Can I walk in for document verification without an appointment?
No. All applicants are required to email scanned copies of the required documents for preliminary review before an appointment can be arranged.
What documents should I email before requesting an appointment?
Please email clear scanned copies of the document(s) requiring verification together with a copy of your passport.
Does the Consulate-General authenticate or certify documents?
No. The Consulate-General only verifies original Zimbabwean documents. Authentication and certification are carried out by the relevant authorities in Zimbabwe and the Embassy of the Republic of Zimbabwe in Malaysia.
My marriage certificate or academic certificate has not been authenticated by the Ministry of Foreign Affairs and International Trade of Zimbabwe. Can I still submit it?
No. Marriage certificates and academic certificates must first be authenticated by the Ministry of Foreign Affairs and International Trade of Zimbabwe before they can be presented to the Consulate-General for verification.
How can I check the status of my document certification?
Once your documents have been verified by the Consulate-General, they are forwarded to the Embassy of the Republic of Zimbabwe in Malaysia for processing. For updates on the certification status, please contact the Embassy directly.
How do I apply for a Zimbabwe visa?
Visa applications must be submitted online through the official Zimbabwe e-Visa portal at www.evisa.gov.zw.
I have questions about my visa application or would like to check its status. Who should I contact?
All visa applications are processed exclusively by the Zimbabwe Immigration Authorities. For enquiries regarding visa requirements, application status, payments or technical issues, please contact Zimbabwe Immigration directly at evisazim@gmail.com.
Does the Embassy issue visa extension letters?
No. The Embassy of the Republic of Zimbabwe in Malaysia does not issue visa extension letters.
Can someone submit documents on my behalf?
Applicants are normally required to appear in person. Only in exceptional circumstances may the Consulate-General consider requests for submission through an authorised representative. Please contact the Consulate-General in advance, as prior approval and additional requirements apply.
What are the document verification hours?
Document verification is available by appointment only on Wednesdays from 09:30 to 15:00 hrs.
Can I submit scanned copies instead of the original documents?
No. Original documents and the original passport must be presented at the appointment for verification.
Can I apply for a KAZA Univisa?
Yes. Thai nationals may apply for the KAZA Univisa through the Zimbabwe e-Visa portal, subject to immigration requirements. During the application process, select KAZA Univisa as the visa category.
I lost my Zimbabwean passport. Can the Consulate-General issue an Emergency Travel Document?
No. Emergency Travel Documents (ETDs) are issued only by the Embassy of the Republic of Zimbabwe in Malaysia. Please contact the Embassy directly for assistance.
Do I need a Yellow Fever vaccination certificate before travelling to Zimbabwe?
A Yellow Fever vaccination certificate is required only if you are arriving from, or transiting through, a country where Yellow Fever is present.